On a Scale of A+ to FBBB Accredited Business Since 6/01/2003
TEMCo INDUSTRIAL POWER SUPPLY
877-474-8209 TOLL-FREE Lower 48 USA
510-490-2187 AK, HI, and International
Email us: email@example.com
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Our Valued Customers - Companies that trust TEMCo
Founded in 1968, TEMCo first made its mark by providing rugged, American made phase conversion systems. Businesses that have only single phase power, but require three phase power for industrial machinery, found reliable and effective solutions from the phase converters TEMCo manufactures. TEMCo has become known for providing the widest standard offering of single to three phase conversion systems currently available. Standard systems range from 2 kW and extend up to 1 megawatt with the TITAN TXR1000 phase conversion system.
In 1999 TEMCo entered the frequency conversion business offering motor generator sets, which later, additionally converted voltage and phase. Current MG set product offerings include standard capacities exceeding 20 MW with a broad host of different frequency and voltage options.
TEMCo has supplied customized MG sets for a wide range of applications including units used in laboratory testing of generator synchronizing gear to power distribution installations such as the 4.5 MW system provided to Qatar Petroleum's Nakilat ship repair yard in Qatar.
After the Sale, it's all about the Service... TEMCo takes great pride in supporting the customers who choose us for their power equipment needs. We are always happy to answer all questions concerning your project. We will support you as much as possible, even for units which have long been discontinued. Our belief is that extraordinary achievement starts with commitment and loyalty to customers, which ultimately establishes a mutually beneficial relationship.
Motor Repair, Customization, & Modification
Need customization, repairs, or modifications on your electric motor? TEMCo offers in-house electric motor modification and customization. Common requests include flange & bearing conversions and adapters, base modification, adding accessory items, etc. Scroll down the page for more detailed specifics.
Send us your prints for review! If you don't have any, we can match a motor to your machine.
In addition to the many power conversion systems we manufacture, TEMCo distributes a broad list of world class industrial power equipment brands. Some of our brands include BALDOR, WEG, Robin Subaru, ACME, Federal Pacific, ABB, Yaskawa, WINCo, Voltmaster, LINCOLN, Leeson, and many more.
Fast, High Performance Solutions
TEMCo has spent years developing a distribution infrastructure with the key objective being to provide high performance solutions in a changing marketplace.
Nation-Wide Distribution Warehouses
By utilizing a network of national and international warehouses, many stock products can be shipped same day. In many cases even custom tailored products can be obtained in just a fraction of industry standard lead times.
Fast, Reliable Delivery
Next day, 2-day, and in some situations same day delivery are key requirements of many of today's fast growing companies. Globalization and a new world economy are dictating new challenges and the need for new strategies.
Strong Industry Technical Base
When you turn to TEMCo for your supply of electrical generation, conversion or distribution products you're not getting a generic answer to your questions and a run of the mill product. You're tapping in to a vast wealth of experience and information which has been cumulatively assimilated through the combined effort of our technical staff.
Quality Customer Service
TEMCo's highly trained and knowledgeable technical sales engineers take the time to understand each individual customer's needs,and recommend the best possible solutions.
TEMCo is Hands-On
When you call TEMCo, there's a good chance that you will speak with a Sales Engineer who first worked in one of TEMCo's manufacturing or product development divisions. For most distribution-only firms, the only technical reference, comes from product literature. Many customers find TEMCo's natural familiarity with real world industrial applications refreshing.
We focus heavily on the education and training process of each staff member. This translates into thoroughly informed and up to date responses to your requests. Our focus on training and education, coupled with our extensive product offering insures that a perfect solution to your unique application will be pinpointed.
In addition to Direct and Online Sales, TEMCo holds a nearly flawless record on eBay:
- as a Top Rated Seller
- as an eBay Power Seller
- with 100% Positive Feedback
- with top star ratings
"Shopping with TEMCo is amazing, the website is easy to navigate and find what you are looking for, there are also handy conversion charts that answered questions that I had between imperial and metric sizes of wires. The shipping was fast and the price could not be beat. Amazing experience and I will be buying from them again!"
- Jeremy B (11/4/13)
"Thank you TEMCo for always having the lowest prices along with super fast packing and shipping!!! I like how your company doesn't have ridiculous shipping charges to Hawaii like so many other do. Other companies I have dealt with in the past treat Hawaii like we are some kind of foreign country and try to charge unheard shipping rates which many times exceed the price of the product. Your shipping was free!!!
You will always have my business because you treat customers exactly how you want to be treated."
- Keith A (11/4/13)
"Though my experience with TEMCO has been limited to a single purchase on the website, I do want to make a comment.
I have heard nothing but consistent praise for your company. That is what led me to make my first purchase. The feedback I've had from friends and colleagues about your business could not be more positive, and I greatly look forward to continuing to purchase from you in the future."
- Douglas H (11/4/13)
"You guys (gender inclusive here) rock! I have just ordered my second capacitor this year for a home application. I wish I had a need for a bigger order and more frequent contact with your company. I don't know much about run capacitors, so your technical help and videos on You Tube are great. Your sales people are pleasant. Your shipping is FREE! Your products are awesome...now, if you only sold flux capacitors.
The next time I need a capacitor, or someone I know needs a capacitor, I will certainly drop the name of my friends in the business."
- Geoff S (11/4/13)
"I'm almost certain that I've ordered Kanthal A-1 and/or Nichrome 60 a total of 3 or 4 times and each time the shipping has been very quick and the product was received just as one would assume it should be, like it was straight off the shelf! My experiences with TEMCo have been spot on and I'm sure this current one will be just the same.
Thanks for the effort!"
- Troy H (11/1/13)
"I'd be HAPPY to reply with my customer experience. You guys ROCK! I know what you have in stock before I order it, and you have great prices. I get great turn around and an invoice for my records. Absolutely top notch, and I wouldn't order anything that you carry from anyone else for that reason. I order this stuff for vaping (ecigarettes) which is just a hobby of mine. I wish the vendors I deal with (at my job) were HALF as professional as you guys."
- Jason M (10/29/13)
"Temco is the best and cheapest place to buy kanthal wire, for all you DIY vapers out there, their service and prices are unbeatable. Always fast and efficient shipping."
- Deborah Thomas (10/21/13)
"Got my items today and u am so impressed. The ease of ordering to the order communications to the speed of processing is all first rate. In this case, even the shipping was fast. Thank you."
- Ralph S (9/28/13)
"You guys are quick on processing merchandise. You guys are the best! Would always do business with you and no hesitations. Thank you."
- Alec M (9/19/13)
"I bought your unit over others because it was marketed as "Built in the USA" and you're a neighbor being in Fremont. I figured I could always drive over to your plant with any problems. Great product as it is used daily without a hiccup."
- Michael Hill (Ace 4 One Solutions) (9/15/13)
"Very satisfied with this purchase. Everything about it was exceptional. TEMCo rep made sure I was sized correctly for my needs and set me up with correct starter. Started it up and it meets all parameters as per instructions. Running Tig Welder and milling machine with room for expansion. Works perfectly and is also quieter than expected. Very satisfied. Thank you!"
- Harold Foreman (9/1/13)
"The customer service I've received from TEMCo has been great! Responsive, friendly, and willing to help. These are important characteristics that a customer wants out of a business. TEMCo has surely figured that out. I won't shop anywhere else for the products I get from TEMCo. Period!"
- David DeVries (8/31/13)
"I must say that I am impressed with TEMCo so far. The website was easy to navigate and informative. Checking out was a breeze and the price was awesome. I plan to look to you for my future wire needs. I will recommend this company to others. Thanks for the help."
- Dustin Brown (8/22/13)
"I would just like to say that my shopping experiences with TemCo, although I think there were only three so far, have been great. Service is fast and reliable. I trust all my resistance wire needs to TemCo and direct anyone who asks to your site. Thank you for having reasonable prices(compared to many others I have purchased from) and for being so professional. Thank you."
- Daniel Ganser (8/22/13)
"Great customer service with quality products! I've been purchasing all of my resistance wires directly from Temco and have always been satisfied. The prices can't be beat and it's a plus that they're local in the bay area. Thanks, Temco!"
- Anthony Molano (8/22/13)
"Thanks for your quick processing of my admittedly "small" order, ie: 2 small Start Capacitors. Total cost $13.80 including shipping.
Your willingness to supply your standard of high quality customer service to small business is refreshing to say the least.
Additionally, your website is amazing for its simplicity. It includes almost the entire gamut of motors, parts and accessories, and controls. Unlike lots and lots of internet websites, yours stands out in its completeness and logic. There is NOT a lot of unnecessary verbage and useless pictures and color schemes.
Your handling of my order from fill-in forms to complete access to final paid invoice is a standard all online businesses should adopt. Thanks."
- Philip W. Schneider (8/20/13)
"Temco's Customer experience was Great! I work for a large technology company and I know what great customer service is. When I contacted the Temco team about a mistake I had made in a recent order I was quickly contacted by Drew from there Sales department and he was able to come up with a quick and simple resolution for my mistake. The experience blew me away, they did not make it hard or complicated. Keep up the great work and THANK YOU! again."
- Your Very happy Customer, Juan Cabrera (8/6/13)
"Great selection, fast order processing, quality materials. What more can you ask for?"
- James Kline (7/17/13)
"This is the best product, for the best price, from the best vendor! I couldn't be any more pleased. Thanks guys."
- Drake Denoyer (7/17/13)
"Quality products. Great price. Prompt service. What's not to like?"
- Danny Baker (7/10/13)
"Thank you TEMCo you guys always ship fast and have great products. I will never look elsewhere."
- Harold Kempf (7/9/13)
"Thank you for the great service! My order was processed quickly with prompt delivery. My items were professionally packed to avoid damage. I'll definitely order from you in the future as well as letting my friends and family know as well, thanks again!"
- Jim Schorr (7/5/13)
"Don't know when I've had a better on-line buying experience! Great tech help by phone before I placed the order. Great prices. Free shipping!! Ordered on Tuesday- got parts on Friday! Parts were exactly as expected. Parts installed easily. Machine running fine. The key here is 'as expected'".
Great job. Thanks."
- Daniel Hoskins (6/24/13)
"I just wanted to say that your company's website is setup great! It's easy to find what you need. Thank you for your professionalism and quick response to my order."
- Tom Doherty (6/20/13)
"I am extremely happy with TEMCo. Any time I need a great quality wire product, this is the first place I go to. Great prices, great customer service, fast shipping and most importantly, great products. :)"
- Lain Riley(6/19/13)
"Wire arrived yesterday. Fastest I have ever seen anyone ship a product! Order was in the mail within a few hours of being placed and prices are best I've found. Thanks TEMco you guys are the greatest."
- Roger Auston (6/12/13)
"I would like to say thank you for a smooth buying experience. I ordered some 28ga A1 kanathal wire and some 30ga as well. The product is top notch and customer service is awesome. I will be doing business with you again in the future for sure."
- John Dearling (6/11/13)
"I've had nothing but great service from TEMCo. This is my second order of TEMCo products. I purchase resistance wire and non resistance wire for my personal vaporizer atomizer systems. The wire is of top quality, which is very pleasing. The pricing is fair and the shipping is outstanding. Im grateful of the addition of flat ribbon kanthal wire - I hear its fantastic. Keep up the good work!"
- Evan Duarte (6/8/13)
"Thank you guys so much for the quick shipment. Navigating your website is a breeze and you guys have quality, low cost products. I'll definitely be recommening your sitw to others. I look forward to ordering again soon. Thanks again for the great service."
- Pat Craft (6/7/13)
"I strongly recommend doing business with TEMCo. I recently purchased spools of Kanthal wire online. I sent a quick email to find out the status of my order. Literally within just a couple of minutes, the Sales Manager, Drew Lance, responded and confirmed that my order was processed and being shipped that day. Prior to placing my order, the technical department answered all of my many questions, without making me feel stupid. They were very helpful in determining which product I needed for my specific application. I couldn't be happier with the service and the product was exactly what I needed. Great job all the way around. Thanks again."
- Frank (6/7/13)
"Hi, found your listing on ebay, went to the website to learn more, ordered online and received the crimper 2 days later. What could be easier? NOTHING! Just what I needed. Thanks!"
- Paul Gordon (5/17/13)
"This unit is super quiet and smooth."
- Lewis Buracker, LB Systems & Design (5/12/13)
"I have to say that dealing with TEMCo was a very pleasant experience. I called/emailed MANY different suppliers of transformers and did not receive nearly the same amount of information or response time. As a manager of a service department I can appreciate that. Great job guys. I look forward to doing business with you in the future."
- Anthony Matalik (5/6/13)
"As a customer now for almost 3 years i have nothing to say anything bad about TEMCo... products are GREAT!!! I've referred all my friends to you guys and haven't heard any complaints or bad comments about your products! you guys are the best!!!!"
- Roro Cipriano (4/30/13)
"In response to your request for my customer experience, I was very impressed with the product description and the ease of your website, the promptness on accepting, picking, packing, and shipping are professional through and through."
- Jim Gresis (4/18/13)
"It's been a great experience working with the staff at Temco and on a scale of 1 to 10 they certainly deserve a 10! Very satisfied customer."
- Mike Mikalajunas (4/18/13)
"This has been one of the best experiences I have had buying on line in a long time. Your phone people were excellent and very helpful, your shipping department is tops, and I received the 5 capacitors I ordered in 4 days. Ordered on Fri received on Mon. Doesen't get any better than that. Thank you very much for the great customer service."
- Michael Hack (4/5/13)
"Temco's customer service and dedication to customers is superb!!! So many companies now have poor customer service, it is great to find a company that cares and does the right thing. You will have my business for a long time to come. Also the shipping was fast and the website is easy to use!"
- Aries Villasis (4/5/13)
"I like to buy online, it's quick and easy. I had to call in because of int'l shipping. My experience with Temco was great, customer service was excellent. I'll be back (sorry couldn't resist). Thanks."
- Rick Muik (3/29/13)
"Nick Borrego and Drew Lance were very helpful. They helped me size my machine with a converter. Please give them a call. Thanks."
- Rick Callahan (3/24/13)
""I received the wire order today and I am quite pleased to say that you have provided both a quality product and a very simple buying process. Shipping was also very quick.
In this particular case I was looking for some higher-than-normal criteria for the insulation characteristics of the wire (both temperature and abrasion) and your website organization and the ready availability of the detailed product specifications was a big, big help.
I could not be more pleased. Thank you!"
- Tom Radcliffe (3/22/13)
"Thanks so much for the quick response. My experience with customer service was very satisfactory. Thanks for all your help."
- Mary (3/21/13)
"Somebody on a forum said they bought their kanthal from you and had the best prices. I agree. You also have great service. what I wanted and I got it fast. All I can say is Thanks!!"
- Bud Atkins (3/19/13)
"Very fast and quick experience ordering from your site. Will definitely be a returning customer! Thank you!"
- Robby Abaigar (3/19/13)
"Thank you so much for your great customer service. I was very pleased with the price of the start capacitor I bought, which even included shipping. Now my drill press works like new! Thanks."
- Debra Gaunt (3/4/13)
"We installed our first Temco unit in our Watsonville pizza store in about 2004/2005. It has performed very well. Our doughmaker is the only in-store device that runs on 3-phase and we only make dough forr a period of about 2-hours each day and in many of our installations there is only single phase. To have PG&E install 3-phase for such a small application is hugely expensive so the phase generator solves the problem inexpensively."
- Tod Williams (3/5/13)
"Since I am repairing an electric motor it was really handy to find the company on line. In fact, I think it was through a series of YouTube videos explaining electric motor troubleshooting that I found out about the company. So it was great to find the starting cap that I needed and I am looking forward to getting everything back together and running.
Overall the ordering process was easy and convenient. As I make more repairs to the equipment here, I will make sure to check out your company first for parts!"
- Geoff Sahs (3/4/13)
"I do have a few comments for you. First, this was the absolute best free standard shipping we have ever received. Second, this is the best communication concerning an order we have received. Third, the phase converter was packaged well, and is functioning fine. In other words, A+ in all scoring categories. Thank you."
- Norma Lee (2/28/13)
""How I wish the outcome of all of my on-line orders would be this perfect!Five stars for a quick, accurate delivery of my table saw's start capacitor without any bloated shipping or handling charges. Thanks to all at TEMCo... Now I can make some more sawdust!""
- Paul Beauregard (2/25/13)
"Thanks for the invoice! This is only my second order with TEMCo but I have always found you guys to be very helpful and informative. The last order I placed we lost in our system and had to call to figure out where the order came from and your customer service was very helpful. We also received our first order earlier than anticipated which was also greatly appreciated. Thanks again!"
- Ashley Eaton (2/20/13)
"The experience on the web-site was effortless. I found exactly what I needed at a very good price!!! All of the features on the site make it easy to find products and guide you through the whole process with little difficulty at all. I look forward to buying in the future."
- Jim Smart (2/15/13)
"My experience with you was very pleasant. You were very informative on the telephone and the order was drop shipped and arrived the next day. Thank you."
- Robert Loewenthal (2/7/13)
"Thanks Drew. We like dealing with the staff at Temco. Always helpful, and try to meet our needs"
- Christopher Warren (2/5/13)
"Got my run capacitor the other day got it put in the motor on the compressor runs great. Thanks again for all the good help. I will recommend you to any one."
- Jerry Maddock (2/3/13)
"I appreciate the professional and prompt service. I look forward to my orders arrival, and if the quality keeps up with your customer service, I will definitely be a return customer."
- Ryan Lanthier (2/2/13)
"I called the 510 phone number and talked with Vinny. I told him the part number and gave him the shipping address and our credit card information. He told me it was going to be 3-4 weeks for shipment to come to us. It was very easy I wished all vendors were like this company."
- Dennis Morrison (1/31/13)
"I want to thank all. It was very nice to talk to someone that knew what I needed by what I told him and had good answers to all my questions. Thanks to all.
So many times now you go into a store and need to know about what you are getting and you still know more then they do so they are no help. will let you know how the capacitor works when I get it. Thanks."
- Jerry Maddock (1/31/13)
"Just got my shipment. I consider this to be Ultra Fast Shipment especially since its from California to North Carolina AND FREE TO BOOT. I made my purchase on a Saturday. Your payment conformation came on the first business day after I placed the order. The shipping notice followed on that same day. WELL DONE!
Now, testimonial aside, I use the 32 awg wire for my e-cig coils. I find it the best in terms of "working with" and finished resistance. I don't know other applications for this wire, but, if they are mostly for hobbies where small amounts are used at a time(3.25 inches at a time for me), I have modified your spools to accommodate these shorter lengths. See below.""
- Patrick McDowell (1/24/13)
"I loved TEMCo's website. Really easy to use, great pricing (well the sale price was great!) and extremely reasonable shipping (most company's want $10 for shipping small stuff which is ridiculous). The best thing was being able to order directly online without having to talk to someone."
- Andy Oxford (1/9/13)
"My customer experience was GREAT. You guys took a really decent amount of time listening and making sure you understood what I was after. The guy I spoke with left the phone twice to confer with others who might provide additional information. Very helpful, polite and professional. You're definitely bookmarked and I will share my experience with 1000's of woodworkers via the online forums I participate in. Thanks again for a lot of help for such a little sale. The information was invaluable in helping me with my needs."
- Glenn Bradley (1/8/13)
"Thank you for your very prompt and professional help. Your website made it easy to find and order the correct capacitors, (start & run), for my compressor motor which has saved me hundreds of dollars in that I have fixed the unit for less than $20 by being able to get the new capacitors for the motor from TEMCO. My order was placed online on12/26 and arrived here on the opposite coast of the U.S. on 12/28. Excellent!"
- Norman Owen (12/29/12)
"I ordered machinery and 3 phase converter from California fro my home shop use. I run a Bridgeport Mill Logan lathe and Boyer-Schultz surface grinder through my 3 phase converter install with a switch. Works great"
- Steven Shirley (11/2/12)
"My conversation with your company representative was very helpful and informative to get the correct transformer for this installation. It's good to deal with a company that knows what they are selling. We have used your products in the past and found all items purchased to be of top quality. Also your pricing is very competitive and we will continue to make more purchases in the future."
- Eddie Kritz (11/19/12)
"You have a great website! The informational videos are an outstanding addition to the site. I found what I needed very quickly through the product searches. I will use your services again."
- Mike DeStefano, MCM Equipment, Inc.)(11/9/12)
"Paul, I just ordered a spool of magnet wire to rewind an actuator coil for a nearly $400 4PST GE control relay. The option of rewinding the thing saved a good chunk of money, and made the brand new relay usable. I've had the thing new on a shelf for so long, some corrosion got into the coil and damaged it. You can imagine how pissed I was when I finally had a need for it, and it didn't work.
But that isn't why I'm writing. The reason is I wanted to tell you guys directly how impressed I was at the speed of delivery of the wire. I had been on both ends of eBay, buying, and selling, I first started my account with eBay for the purpose of eCommerce in the olden days of the Internet, the late '90's. Now a days, I do more purchasing than I do selling.
I have to say, without a doubt, I have never before been surprised when an eBay package has arrived. I can usually tell based on the level of professionalism of the auction posting, combined with the communication about when I should expect the purchase to arrive. You beat my estimate by two days. You cannot image my surprise when I opened the mailbox and found your shipment. I have NEVER had an online purchase arrive that quickly via standard shipping, ever, eBay, Amazon, or direct from manufacturers or suppliers. Ever.
You guys keep that up, and you will be hugely successful. By the way, with the exception of a small typo, I was also impressed with the depth of information about your products. I often wonder how people expect customer to decide to buy what they are selling if ALL of the information is not in the listing.
As the 'eCommerce Guy', you have a lot to be proud of, you have put together a great eBay. If you ever consider leaving, I can point you in the direction of a company that could use you, and desperately needs people like you... Thanks, again, for your exemplary service. I look forward to some good-natured sticker shock when I next hear from you."
- George D (10/19/12)
"I can't rave enough how good this transaction went. I ordered on friday and wasn't expecting till wednesday this week. Its monday and item is in my hand. I have alot of friends that are looking or using this same wire and I just shared it the link with them. Excellent Ebayer you are. I have saved you as my seller for more A1 wire 32Gauge and will do business with you in future."
- Charles Moore (10/5/12)
"I found you by reference from a friend. The Temco website was easy to navigate, and I was able to find the wire I need and place the order. I was glad to find Temco."
- John Transue (10/29/12)
"Everything about your site/company is spectactular. Especially enjoyed Justin's at home, video on troubleshooting. Hard to believe your low prices. Thanks for being there."
- John Lovell (10/22/12)
"So far I'm having a very positive experience with your company. The information that's available on your site if extremely helpful and the prices are literally 1/2 of what I paid elsewhere for the same product. I'm not sure how you do it, but keep it up!"
- Corey Bachand (9/25/12)
"Thanks for the quick response as anytime you buy something on the internet it is nice to get confirmation that your order was received and acknowledged and we found your website easy to follow with real good descriptions on what we were looking for.
We but a fair amount of electrical items to keep our factory going and will continue to use you in the future.
As a matter of fact we are looking to purchase a 20hp motor for a Kaiser compressor we have and will see if we can find what we need on your site first if you sell them."
- James Stewart (9/18/12)
"Thanks for the great price, lightning fast shipping, solid communication, and the "made in USA" motor start capacitor! It sure feels good to be supporting American manufacturing jobs these days. I'll definitely be using TEMCo for all capacitor replacements from now on!"
- Chris Conway (9/10/12)
"Your customer service is excellent!
I especially liked your capacitor pricing < $5 total for both caps plus shipping costs totaling $16.00 shipped to my door . Your competition wants $13 each capacitor and $10 to ship each capacitor that would have been $46 shipped to my door. I will recommend and be using TEMCo in the future."
- Richard (9/7/12)
"The XS0 Static Phase Converter is perfect for powering industrial sewing machines having 1/2 HP 220V 3-phase clutch motors. The XS0 conveters 220V 1-phase to 220V 3-phase. All you need to do is supply a 220V single phase power, follow the instructions for mounting the XS0 under the sewing table top, connect the wires and...presto...functional sewing motor and machine. The XS0 is quiet, cool, packaged well, comes with all the hardware and a one year warranty. I am very pleased."
- Jonna Tarpoff (8/20/12)
""Your company's response to questions, processing my order, and invoicing is superior to most internet purchases I have made in the past. I look forward to using TemCo in the future.""
- Chuck Munch (8/30/12)
"I am in a bind with a brand new machine that I have to rebuild and you guys had a small phase converter that I couldn't find anywhere else. And the best part is it was at a very reasonable price with free delivery! I will be back for my future needs."
- Dave Chalker (8/27/12)
"Thank you for a very satisfying and honest transaction. It is really great to deal with a company that does exactly what they advertise. I can truly say I would recommend your company to anyone interested/ in the equipment you sell."
- Paul Gilley (8/16/12)
"Customer service was great. Gleb helped out a lot in helping to identify/confirm that this motor would work in our application. Will shop again."
- Chris Gomes
"I am most happy to respond and reply to pass on my great experience in finding and ordering of the parts from your on line store. Everything was really straightforward and the tracking etc was really good.
I am really happy to pass on your Company name in the event of being asked about the supply of capacitors for both the level of service and the prices. You guys are great, thank you. As a homeowner replacing these two components for less than $15 saved me over $2000 in estimated replacement cost. Thank you again."
- Pete Reardon (8/10/12)
"I ordered the product on Tuesday night and it arrived on Friday. That is excellent service. Also BTW I found your website to be very easy to use. The product filter enabled me to find what I wanted and the selection guide to capacitors was very helpful. I will use TEMCo again when I need capacitors etc for my a/c or pool."
- John Leach (8/8/12)
"Our business was handled in a timely manner from the time I requested a quote until the order was placed. Gleb was very helpful and answered all our questions on behalf of our customer."
- Rita Kelly (8/15/12)
"Jeff spoke with someone it tech support who was very knowledgeable and helpful in getting us the info we needed to order the parts.
The sales dept was also very helpful and the overall experience was excellent.
We only wish all of our vendors experiences went that well."
- Carmen (8/9/12)
"We found out about your company from our electrical contractor. We originally talked with Tin about a motor-generator frequency converter for a 50 Hz spot cooler we had. Tin was very knowledgeable and helpful and explained that we could use a VFD on the pump motor in our cooler that was overheating when running on 60 Hz. He passed me on to you and you advised me where to find the right part on your on-line store. It was fast and convenient to purchase the part from the on-line store. Thank you again for your help in expediting the order for Next Day Air shipment. It might help in the future if that option was available from your on-line store. Buying the VFD from your company was over-all a great experience. We will use your company again for similar needs. Thanks for all your help."
- Joe M - Contour Energy Systems, Azusa, CA
"My customer experience was AWESOME! I already knew pretty much that I wanted the XR3 phase converter, but Michael verified this, quickly wrapped up the order, sent out the info, which I easily linked to the site to finalize the purchase. The friend I bought my mill from, Jim DeMarco, HIGHLY recommended TEMCo, and he was spot on!"
- Mark Doty - Kendall, NY
"My customer experience with you was very great. I needed a transformer to buck my power from 460 to 415 and thought I would be getting 3 transformers to do this. You asked if I would like just one transformer to do what is needed. Without you asking me that question I would be getting the three separate units, which would make my life a lot more difficult. I also had to call you 3 or 4 times with questions that I had and you were very pleasant to talk to and never made me feel like I was bothering you. You were able to answer all of my questions! I have in the past bought a Rotary Phase Converter from TEMCo and have had no issues with it. I am confident that the same outcome will happen with this newly purchased transformer."
- Monadnock Paper Mills - Bennington, NH
"Thank you for the quick response and ease of ordering. Your converter allowed us to use single phase power for the Fire Station saving a substantial install cost for 3 phase from PG&E."
- TJ C - Butte County Fire Station 55, Bangor, CA
"Thank you very much. You were very fast and efficient and knew exactly what I needed with the information I provided you and took less than 5 minutes to get this ordered. This is the second Buck Boost transformer I have ordered over the past couple years and unfortunately I did not find you sooner. I have talked to 3-4 other companies taking 10 minute or more each asking irrelevant questions and giving me prices from $700-3200 for what I know is a $200 part. It's obvious that these companies knew nothing about what they were trying to sell me. Thanks again for your professionalism."
- Bart P - Bullfrog Intl., Bluffdale, UT
"I talked to Nick Borreggo....He was a GREAT help. I appreciate doing business with a person that knows what he is talking about. He answered all of my questions and was a big help!! We are in the center pivot irrigation business. We buy 40-50 480v rotary phase converters a year. THANKS AGAIN FOR THE HELP!!!"
- Marlon H - Teeter Irrigation, Sublette, KS
"Thank you for helping out with this project. The technical assistance from your associates was excellent! The questions I had were answered immediately as with most companies now days the sales associates sometimes do not have the technical knowledge to answer these questions and must go to either ask someone else or take info and call back with answers later. They were also able to look up stock in different places and let me know what size and where the item that I needed was located. This was a big plus."
- Rick C - Blue Grass Mfg. Co., Lexington, KY
"Thanks so much for prompt and efficient service in our hour of need. In less than 15 minutes you took our order and promised shipment the next day. Wow, you guys are on the ball and met our needs on schedule. Many Thanks!"
- Vick E - VCY America, Milwaukee, WI
"My experience with TEMCo was great. It was great to speak with someone in this country who speaks electricity. I have an electronics background and it has been a long time since I dealt with with step down autoformers. We received the transformer yesterday and I wired it and got it in line with my fussy switching power supply (wants 220 VAC), for my kilowatt Ham amp. It works as advertised. looks like you solved my overvoltage problem. Good job guys."
- Bob Hopper - Fredericksburg, TX
"Our Power Control products are used in Hospitals, Data centers, Airports, Military and other critical applications. Justin was a big help ,very knowledgeable on the subject,fast to the solution."
- Bob W - ASCO Power Switching and Controls, Florham Park, NJ
"Customer service was very good. It was nice for a change to have; Someone who knew something about the product as well as to be offered a solution which would take less time to receive and install. I originally purchased a TEMCo XR21 Phase Converter which installed with no problem. I had no complications during installation since everything was so well labeled. I didn't think of TEMCo when I originally needed a transformer but did a Googe search on transformers and your website came up. I also recommended TEMCo to a friend of mine who is also just starting business and he purchased a smaller phase converter. Anyway thanks."
- Eric P Ronnebaum - Edgewood , IA
"I would rate the overall customer experience very highly. The people at TEMCo I interacted with were very professional and knowledgeable. It gave me a lot of confidence that the solution is well matched to my needs. Your representatives showed a lot of flexibility to work around issues getting the product to me in Canada."
- Jim D - Arnproir, ON Canada
"As far as your customer service I'm happy to say that it's nice dealing with a company that understands what customer service is all about. You've been very responsive to all our dealings so far. Every correspondence has been done in a timely manner and you've also been very helpful from a technical support point of view. I'm very pleased with your company and will certainly keep you in mind if other transformer needs arise. Thank you."
- Vince O - Anderson Elevator Company, Broadview, IL
"Your customer service was great. I spoke with both Dan & Nick. All of my questions were answered completely. They doubled checked that the Phase Converter that I was ordering was correct for the machine I need to run and everything went quite smoothly. Quick, accurate & efficient. Thanks & I look forward to putting this Phase Converter to work."
- Michael H - Custom Scientific, Denver, CO
"I'm happy to say that I will finally be using the 3 phase dutch cold saw I've had for some time now. Thanks to Drew at the customer service department for answering my questions in detail and steering me in the right direction. I knew nothing about choosing the right way to convert power and Drew helped me convert the kw rating on the saw motor to the correct horsepower I needed in a rotary phase converter. I can't wait to get it and dial in my saw, thanks TEMCo, you guys answered my questions and solved my tool problems, for way less money than I expected."
- Mike Honcho - El Cajon, CA
"Paul is a great salesman. Paul was diligent to make sure that I got the best price on the exact product that I needed. That, to me, is worth more than money for it represents peace of mind...something that cannot be purchased with money. I love having the knowledge that I can trust my most important purchases to people who genuinely care about me and my business. That is why I use TEMCo when I need special transformers. You should too."
- Joseph T - The Machine Works, Huntington Beach, CA
"I needed a 3 phase rotary phase converter to run a Harig Grinder and a Brown and Sharp Milling Machine. I have priced other converters. TEMCo is very reasonable. The quality is superb. I was also concerned about shipment - The packaging and shipment were great. Well packed!"
- Dean Matsen - Shoreline, WA
"My experience with the TEMCo staff has been at all times knowledgeable and courteous. Your web site has a great deal of information and what questions I had, were quickly and courteously answered."
- Dexter By the Sea Water Co. - Raymond, WA
"I told you what I had... you told me what I needed... The converter arrived and works perfectly. Fast, friendly service at a good price. Thank You, TEMCo."
- Janmar Graphics - Center Valley, PA
"To All TEMCo Personnel, I just wanted to thank you so much. Dealing with your company has been a pleasure and surely, you are not the norm! It is refreshing to deal with someone who is willing to go the extra mile even when it is not required. I just wanted to say thank you. I am looking forward to getting the Phase Converter up and running. Your company is one that I would recommend to anyone in need of your products. Thanks again!"
- Wood Concepts - Houston, TX
"In a effort to disclose my customer experience so far, I'd say it has been very good. I've looked for a couple of weeks for a PTO generator and two things convinced me to go with your company. One...your price for the selected unit was the best and two you tried to answer all my questions. I look forward to getting the pto generator and trust it will provide reliable use over the coming years."
- David Tanner - Cedar City, UT
"I found that the service department is very knowledgeable about the product and was very helpful in my order and will look forward too doing more business in the future. Thank you."
- Daniel K - ILC Dover, Frederica, DE
"My experience was very good. Quotes were prompt and always got follow up inquiries (can't say this about other companies)."
- Isaac B - DGL Group, Brooklyn, NY
"Thank you. On line ordering process was very simple & fast. Customer service via phone this morning was very helpful in determining the product that we need. Prompt & courteous service appreciated!"
- Teresa F - Nolen's BBQ & Catering, Columbia, TN
"Thank you so much for your help with my recent order. I was pleasantly surprised with the ease and efficiency of the process. I was expecting a bit of a hassle, instead I got friendly, efficient service and the overall procedure was simple, straight forward, and quick. Thank you again for a very good experience with your company. I look forward to receiving my order.:
- Dean Hill - Monroe, NC
"I was very pleased with my experience with TEMCo! From my first call to you to my picking up the 3 phase converter on the following Monday in Fremont, everything went smoothly. I have not yet installed the converter, but my electrician says it will nicely do the job of getting me power for my freezer walk-in box. It has been a real pleasure dealing with you and a pleasant surprise to find a U. S. made product to meet my needs."
- Larry Dier - Fremont CA
"Since there wasn't a satisfaction reply sheet attached... - I don't usually fill them out anyway - however there are always exceptions - Paul Castaldi was very courteous, answered my questions, he had knowledge of part, etc. offered assistance in ordering converter - very pleasant to speak with. So was Drew whom I spoke with on Friday. No complaints on personnel or service."
- Mae W - Paasche Airbrush Company, Chicago, IL
"We appreciate the ease and timeliness of both the ordering process and receipt of our part. Drew Lance assisted us in our order. We will not hesitate to order from TEMCo again if we need to do so."
- Shirley L - Positive Electric Inc., Albany, OR
"I found that the service department is very knowledgeable about the product and was very helpful in my order and will look forward too doing more business in the future."
- Dan K - ILC Dover, Frederica, DE
"We are looking forward to receiving the Phase converters from TEMCo. Every phase of dealing with TEMCo has been an absolute pleasure. Your business model is very successful at making the order process smooth, professional and trouble free. You have been more than pleasant and helpful. As a small manufacturer ourselves, we strive to provide a quality product, good customer service and appreciate the way you do business."
- Pam S - Energy Systems and Designs, Calais, ME
"The customer service provided by Sales Engineer Paul Castaldi was outstanding. He promptly provided quotations and availability on two transformers I was considering. I ordered a transformer and paid by credit card, and received an invoice minutes later. Good job by all."
- Lee R - South San Joaquin Irrigation District, Oakdale, CA
"Paul from temco was extremely helpful. He saved us a significant amount by recommending us a superior and more cost effective solution when compared with our electrical contractors plan. He was extremely knowledgeable and I would definitely purchase from TEMCo again."
- Ed F - Blue Sky Digital, Warwick, RI
"I had a great customer experience with TEMCo. I appreciate being able to talk to person that can consider my specific needs and help me purchase exactly what I need. Compared to other suppliers, the price was lower and the time to ship to me was faster. Thank you."
- Toby Trower - Spangle, WA
"Everyone I spoke to was very helpful. I had called to ask about service on my 10 year old Phase converter. They offered to let me send it in for repair, or help me with parts. It was really less expensive to order a brand new Phase converter. I will be very happy to get my machinery back running properly with a new converter. Thanks to everyone I spoke to."
- Bentley B - Bentley's Antique Auto Service, Maysville, G
"My experience with your company has been very good so far. I did lots of research before finding the right generator to suit my needs and your web site helped out a lot. Your low prices didn't hurt either!"
- Dennis Sprickerhoff - Grand Portage, MN
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